IT Systems · Power Platform · Automation

I build dependable technology that makes work simpler.

I’m Albert Cho, an IT professional focused on Power Apps, Power Automate, SharePoint, endpoint support, systems administration, and practical automation.

  • 10+ yearsTechnical and service experience
  • Power PlatformApps, flows, and SharePoint solutions
  • Security-mindedMS IT–Cybersecurity and industry certifications

About

Technical depth with an end-user perspective.

I support faculty, staff, classrooms, and business operations at the University of Florida Levin College of Law. My work spans Microsoft 365, Active Directory, endpoint management, scripting, SharePoint, Power Apps, Power Automate, and Tier 2 support.

Before IT, I served seven years in the U.S. Air Force as a Medical Laboratory Technician. That experience shaped how I approach technology today: verify the details, document the process, protect sensitive information, and design systems people can trust.

Expertise

Where I create the most value.

01

Power Platform

Power Apps interfaces, Power Automate workflows, SharePoint-backed solutions, approvals, validation, and maintainable business logic.

02

Systems Administration

Active Directory, Group Policy, Microsoft 365, permissions, endpoint deployment, account lifecycle management, and operational documentation.

03

Automation & Scripting

PowerShell and workflow automation that reduce repetitive work, improve consistency, expose errors, and support auditable processes.

04

End-User Technology

Structured troubleshooting, classroom and desktop support, device deployment, macOS and Windows administration, and practical user guidance.

Selected work

Solutions designed around real operational problems.

Power Apps · SharePoint · Power Automate

Employee onboarding and offboarding

A role-aware application that coordinates tasks across HR, IT, facilities, managers, and other departments while tracking status, ownership, exceptions, and progress.

  • Department-specific task generation
  • Conditional requirements and validation
  • Automated notifications and progress tracking

Power Apps · DocuSign · Workflow Automation

Offer letter workflow

A template-driven process for collecting appointment details, routing approvals and signatures, and managing DocuSign status across multiple offer types.

  • Dynamic optional and required sections
  • Multi-role approval and signature routing
  • Expired-link and pending-action automation

Microsoft Forms · SharePoint · Power Automate

Course proposal processing

An automated intake pipeline that organizes submissions, attachments, formatted proposal records, folders, and notifications without manual file handling.

  • Sanitized folder and file generation
  • Attachment consolidation
  • HTML/PDF output and direct links

PowerShell · Microsoft 365 · Active Directory

Administrative automation

Reusable scripts for account audits, permission reviews, mailbox access reporting, data migration, SharePoint maintenance, and endpoint repair workflows.

  • Repeatable and reviewable operations
  • Logging and safer error handling
  • Reduced manual administration

Experience

A service foundation strengthened by systems thinking.

2021–Present

End User Support Specialist

University of Florida Levin College of Law

Earlier IT experience

IT Technician

Enterprise end-user support, devices, accounts, applications, and operational troubleshooting.

7 years

Medical Laboratory Technician

United States Air Force

Education

M.S. Information Technology — Cybersecurity

B.S. Computer Information Systems
Florida Institute of Technology

Certifications

CompTIA A+ · Network+ · Security+

EC-Council Certified Ethical Hacker

Contact

Let’s build something useful.

I’m interested in remote Power Platform, automation, and systems-focused roles where thoughtful technology can improve how people work.